Currency
Our website has a new look! 🎉 View the old design here:
Old Style
.
(800) 878-3697
Sign In
Open sidebar
Home
Pricing
Services
FAQ
Promotion
Order Now
Open sidebar
FAQ
Frequently asked questions
How do I signup?
How much does your service cost?
Is there a fee for delivery?
Is there a minimum order amount?
I couldn't be there for my scheduled pickup. Will I be charged a fee for missing it?
Can I monitor the status of my cleaning order?
Do you wash my clothes together with those of other customers?
Payment & Promotions
How is the billing process handled? When and how do I make payments?
Which payment methods are accepted by your service?
How are promotions applied to my bill?
Questions about Pickup / Delivery
How do I schedule a pickup?
What if I need to reschedule or cancel my pickup?
How do you handle missed pickups?
How long does the delivery process take?
Can I request an expedited delivery?
What happens if I'm not available during the delivery window?
How are laundry bags picked up and delivered? Must I be home?
Is there a fee for delivery?
Do you offer contactless pickup and delivery?
Are there specific times for pickup and delivery?
Can I provide special instruction for my address?
Can I cancel or modify my order?
Wash & Fold
I have specific ways I prefer my laundry to be done. Can I give special instructions?
Do you handle stain removal?
Do you sort laundry by color?
Do you utilize bleach in your cleaning process?
What's your policy on air drying or hand drying?
Dry Cleaning
How long does it take for my items to be returned?
How does the Dry Cleaning process work?
When will I get a detailed breakdown of the dry cleaning costs?
Other Services
Tailoring Service
Leather cleaning
Terms / Privacy / Security / Notification
What if my garments are lost or damaged during the process?
How can I customize my notifications?
Is my personal data securely protected with you?
Is my payment information safe with you?
Home